Keyphrases
- online shopping
- consumer behavior
- social presence
- social interaction
- computer mediated
- collaborative learning
- computer mediated communication
- instant messaging
- distance learning
- online learning
- discussion forums
- positive effects
- customer satisfaction
- learning outcomes
- service quality
- personal information
- online consumer
- content analysis
- online course
- life cycle
- ambient intelligence
- learning process
- information systems