KPI-Based Approach for Business Process Improvement.
Aicha WannesSonia Ayachi GhannouchiPublished in: CENTERIS/ProjMAN/HCist (2019)
Keyphrases
- process improvement
- strategic alignment
- key performance indicators
- business processes
- business process
- business intelligence
- knowledge management
- software process
- competitive advantage
- information technology
- root cause
- business management
- business process management
- process oriented
- product development
- e government
- cost estimation
- business requirements
- economic growth
- quality assurance
- data mining
- process model
- software engineering
- database
- business rules
- software development
- enterprise wide
- web services
- business strategy
- information systems
- business applications
- decision support
- data analysis
- database systems
- decision making