How do Governments Leverage the Use of Social Media? A Systematic Review.
Zainatun N. HussinChristie Pei-Yee ChinStephen Laison SondohKim-Kwang Raymond ChooPublished in: IEEE Trans. Engineering Management (2024)
Keyphrases
- systematic review
- social media
- empirical studies
- e government
- digital government
- social media platforms
- big data
- social media data
- user generated content
- social networks
- social networking
- social interaction
- government organizations
- real world events
- public sector
- policy makers
- government services
- social context
- online forums
- online social
- neural network