Augmenting service recommender systems by incorporating contextual opinions from user reviews.
Guanliang ChenLi ChenPublished in: User Model. User Adapt. Interact. (2015)
Keyphrases
- recommender systems
- collaborative filtering
- service providers
- user profiles
- web services
- user ratings
- contextual information
- context sensitive
- user preferences
- matrix factorization
- cold start problem
- service quality
- service oriented
- personalized recommendation
- social media
- user context
- positive or negative
- user profiling
- personal preferences
- website
- online reviews
- personalized services
- customer service
- user modeling
- user generated content
- information overload
- information filtering