Evaluation of electronic service infrastructures and quality of e-services in Nigerian academic libraries.
Brendan Eze AsogwaCyprian I. UgwuFerdinand C. UgwuanyiPublished in: Electron. Libr. (2015)
Keyphrases
- service quality
- service providers
- service discovery
- service oriented
- web services
- service composition
- information services
- electronic business
- web service composition
- end users
- service oriented architecture
- network services
- mobile services
- digital libraries
- customer service
- service provision
- network infrastructure
- quality assessment
- service requirements
- service provisioning
- service offerings
- service platform
- service delivery
- video on demand
- rapidly in recent years
- streaming services
- digital collections
- service management
- electronic documents
- data management
- computing environments
- mashup
- access points
- service systems
- customer support
- user communities
- value added services
- loosely coupled
- service integration
- electronic marketplaces
- quality of service
- electronic transactions
- electronic commerce
- user requests