Business case studies in knowledge management.
Michael SmithDeborah E. SwainBrien BoswellJohn McIntyreAntonio HillSkip BoettgerPublished in: ASIST (2005)
Keyphrases
- knowledge management
- case study
- business intelligence
- competitive advantage
- information systems
- strategic management
- process oriented knowledge management
- change management
- knowledge sharing
- decision making
- open source
- organizational learning
- real world
- knowledge management systems
- lessons learned
- software development
- e government
- design process
- semantic web
- knowledge engineering
- information technology
- business process
- data analysis
- business models
- software engineering
- knowledge base
- knowledge workers
- tacit knowledge
- data mining