A Case Study in Organizational Adoption of User Personas: Assessing Perceptions, Awareness, and Hesitation to Adopt.
Rachael E. BoyleRuslana PledgerHans-Frederick BrownRachel VanderbiltPublished in: HCI (20) (2023)
Keyphrases
- information technology
- user acceptance
- information systems
- user interaction
- case study
- user interface
- organizational culture
- end users
- decision making
- attitudes toward
- test bed
- user perceptions
- user friendliness
- technology adoption
- organizational learning
- user experience
- knowledge sharing
- user defined
- user queries
- user profiles