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When Customers Anticipate Liquidation Sales: Managing Operations Under Financial Distress.
John R. Birge
Rodney P. Parker
Michelle Xiao Wu
S. Alex Yang
Published in:
Manuf. Serv. Oper. Manag. (2017)
Keyphrases
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financial distress
customer service
potential customers
early warning
customer behavior
customer preferences
customer support
financial information
customer satisfaction
multiscale
call center
customer base
marketing strategies
dynamic pricing
databases
wavelet transform
decision making
neural network