When public values and user-centricity in e-government collide - A systematic review.
Linda WeiglTamara RothAlexandre AmardLiudmila ZavolokinaPublished in: Gov. Inf. Q. (2024)
Keyphrases
- e government
- public administration
- systematic review
- electronic government
- public services
- public sector
- government websites
- government services
- developing countries
- public organizations
- user friendliness
- government information
- public policy
- digital government
- government agencies
- public participation
- knowledge management
- federal government
- service delivery
- government organizations
- federal agencies
- secure information sharing
- private sector
- information sharing
- end users
- user interface
- inter organizational
- service oriented
- empirical studies
- artificial intelligence
- business process change
- policy making
- digital divide
- business processes
- national level
- united nations
- data mining