Understanding the Role of Social Media in Incident/Crisis Communication.
Mina RoshanMatthew J. WarrenRodney CarrPublished in: ACIS (2013)
Keyphrases
- social media
- crisis management
- user participation
- social networks
- instant messaging
- social networking
- information exchange
- communication systems
- communication cost
- online social
- social media data
- everyday lives
- decision makers
- sensor networks
- social structures
- public opinion
- communication patterns
- real time
- communication protocol
- human cognition
- deeper understanding
- communication channels
- communication networks
- information sharing
- social interaction
- human computer interaction
- neural network