User Acceptance of SMS-Based eGovernment Services.
Tony Dwi SusantoRobert GoodwinPublished in: EGOV (2011)
Keyphrases
- user acceptance
- e government
- service delivery
- mobile services
- government services
- public services
- end users
- web services
- end to end
- technology acceptance
- mobile phone
- life cycle
- human centric
- mobile technologies
- government agencies
- public sector
- intellectual property
- digital government
- public administration
- mobile users
- service oriented
- service providers
- e learning
- perceived usefulness
- information sharing
- cognitive style
- service composition
- information systems
- information services
- mobile applications
- user experience
- knowledge management
- social media
- case study