Multi-channel electronic public service delivery mechanisms in developing countries: a case study of the eSahulat programme in Pakistan.
Hasnain BokhariPublished in: ICEGOV (2010)
Keyphrases
- multi channel
- developing countries
- service delivery
- e government
- government information
- information and communication technologies
- public administration
- public sector
- public services
- developed countries
- distance learning
- government services
- rural areas
- mobile technologies
- public organizations
- single channel
- government agencies
- digital divide
- end to end
- knowledge management
- case study
- digital government
- life cycle
- cost effective
- web services
- distance education
- higher education
- national level
- e learning