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A Case Study on a Student Relationship Management Approach Supported by a Knowledge Management Tool.
Fabio Perez Marzullo
Jano Moreira de Souza
Marcelo Rezende de Fazio
Leonardo Santoro Nunes
Published in:
FECS (2010)
Keyphrases
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relationship management
case study
databases
data mining
learning environment
learning process
knowledge management
customer relationship management
knowledge discovery
software engineering
e government
data mining techniques
steady state