Kansei Engineering with Online Review Mining for Hotel Service Development.

Yu-Hsiang Hsiao Mu-Chen Chen Ming-Ke Lin

Published in: IIAI-AAI (2017)

Keyphrases

case study
real time
information processing
web mining
knowledge based systems
frequent itemsets
systematic review
configuration management
frequent patterns
software engineering
website
data mining
end users
rapid development
virtual organization
customer satisfaction
online reviews
search engine