Online Shopping Behavior: A Study of Factors Influencing Consumer Satisfaction on Online viz-a-viz Conventional Store Shopping.
Katta Rama Mohana RaoChandra Sekhar PatroPublished in: Int. J. Sociotechnology Knowl. Dev. (2016)
Keyphrases
- online shopping
- factors influencing
- online consumer
- shopping behavior
- internet shopping
- service quality
- customer satisfaction
- consumer behavior
- purchase intention
- factors affecting
- online retailers
- satisfaction degree
- technology acceptance
- online shoppers
- personal information
- grocery shopping
- grounded theory
- social media
- databases
- electronic commerce
- technology adoption
- university students
- theoretical framework