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Analysing communication in a complex service process: an application of social network analysis in the Scottish Prison Service.
P. G. Hancock
R. Raeside
Published in:
J. Oper. Res. Soc. (2010)
Keyphrases
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social network analysis
communication patterns
social networks
network analysis
complex networks
law enforcement
web mining
graph theory
link discovery
technology enhanced learning
link prediction
centrality measures
social structure