Jordanian Customers' Intention Towards and Use of Internet Banking: Exploring Demographic Differences on Their Perception.
Yogesh Kumar DwivediAli Abdallah AlalwanNripendra P. RanaMichael D. WilliamsPublished in: UKAIS (2015)
Keyphrases
- internet banking
- customer satisfaction
- online banking
- service quality
- perceived risk
- banking industry
- hong kong
- security analysis
- electronic commerce
- statistically significant
- data envelopment analysis
- fraud detection
- user satisfaction
- security threats
- service providers
- quality of service
- technology acceptance
- negative impact
- data mining
- social context
- perceived usefulness
- gender differences