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Responsibility Assignment Matrix in Responding to Critical Outages: A Case Study of IT Incident Management Activity Process Design.

Arnold I. AguilarRichard Li
Published in: MSIE (2023)
Keyphrases
  • design process
  • case study
  • user interface
  • process model
  • real time
  • database systems
  • response time
  • human activities
  • development process
  • information fusion