Business Process Maturity's Effect on Performance.

Robyn L. Raschke Laura R. Ingraham

Published in: AMCIS (2010)

Keyphrases

business process
business processes
ws bpel
web services
business process models
process model
business rules
business process modeling
case study
process mining
maturity model
expert systems
workflow management systems
business process management
event logs
workflow model
software process
artificial intelligence