Social Online Shopping: Neue Formen der Interaktion und Kollaboration im Electronic Commerce der Zukunft.
Peter LeitnerThomas GrechenigPublished in: Wirtschaftsinformatik (2) (2009)
Keyphrases
- electronic commerce
- online shopping
- service quality
- mobile commerce
- customer satisfaction
- social media
- agent technology
- social networks
- small and medium sized enterprises
- personal information
- social networking
- faceted search
- competitive advantage
- agent mediated
- product search
- automated negotiation
- electronic markets
- response time
- multi agent systems