Extraction of Product Defects and Opinions from Customer Reviews by Using Text Clustering and Sentiment Analysis.
Mustafa ÇataltasSevcan DogramaciSemih YumusakKasim ÖztoprakPublished in: IEEE BigData (2020)
Keyphrases
- neural network
- customer reviews
- sentiment analysis
- product features
- opinion mining
- product reviews
- text mining
- automatically extracting
- information extraction
- text classification
- sentence level
- sentiment classification
- positive or negative
- opinion words
- text documents
- natural language processing
- k means
- user generated
- named entities
- knn
- databases
- text categorization
- document representation
- semantic relations
- document clustering
- artificial intelligence
- wordnet