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Computing conditional sojourn time of a randomly chosen tagged customer in a BMAP / MSP / 1 queue under random order service discipline.
Souvik Ghosh
Abhijit Datta Banik
Published in:
Ann. Oper. Res. (2018)
Keyphrases
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randomly chosen
queue length
web services
customer satisfaction
heavy traffic
service times
service requirements
search algorithm
service providers
steady state
call center
arrival process