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Integrating Governance, Service Management and Project Management of IT.
Mercedes de la Cámara
Fco. Javier Sáenz Marcilla
José Antonio Calvo-Manzano
Eugenio Fernández Vicente
Published in:
EuroSPI (2012)
Keyphrases
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project management
service management
service delivery
information systems
context awareness
network management
e government
software projects
information technology
project managers
life cycle
project success
end to end