Securing Electronic Customer-Signatures in Legally Binding Business Processes: A Case Study from the Insurance Industry.
Vincent Wolff-MartingAndré KöhlerVolker GruhnPublished in: J. Theor. Appl. Electron. Commer. Res. (2009)
Keyphrases
- business processes
- business transactions
- business process
- business environment
- case study
- web services
- trading partners
- business activities
- competitive advantage
- business applications
- process improvement
- electronic commerce
- process model
- business process models
- inter organizational
- business partners
- customer relationship management
- workflow systems
- business rules
- risk management
- information security
- process management
- enterprise wide
- workflow management systems
- service oriented architecture
- ws bpel
- fraud detection
- business objectives
- enterprise application integration