Web-Based Customer Decision Support Systems von Robert M. O'Keefe und Tim McEachern.
Peter MertensPublished in: Wirtschaftsinf. (1998)
Keyphrases
- decision support system
- support systems
- decision support
- decision makers
- decision making
- marketing strategies
- electronic commerce
- case based reasoning
- risk management
- experience gained
- expert systems
- agent based architecture
- management system
- decision process
- data warehouse
- customer service
- multimedia
- customer behavior
- quality assurance
- case study
- clinical practice guidelines
- clinical decision support systems
- database
- source code