Agent Based Simulation of Business Model Ontologies Value in Enterprise Context - Application to the Customer Relationship Management.
Hichem Benaissa Anouar BadsiAbdessamed Réda GhomariLeila Zemmouchi-GhomariPublished in: IntelliSys (2) (2018)
Keyphrases
- business models
- agent based simulation
- customer relationship management
- simulation model
- life cycle
- artificial intelligence
- simulation models
- competitive advantage
- databases
- conceptual framework
- decision support
- web services
- knowledge base
- data mining
- knowledge management
- knowledge discovery
- cloud computing
- social media
- database systems
- case study
- information systems
- database