How Strategy and Governance Choices Influence Innovation Success in Software Products and Services.
CheWei LiuThomas KudeSunil MithasPublished in: ICIS (2015)
Keyphrases
- market share
- success factors
- web services
- government services
- service oriented
- information systems
- service delivery
- e government
- public services
- service providers
- search strategy
- optimal strategy
- service composition
- customer service
- service discovery
- end users
- information services
- user satisfaction
- information resources
- context aware
- information technology
- business strategy
- service quality
- user centric
- customer support