G-RCA: a generic root cause analysis platform for service quality management in large IP networks.
He YanLee BreslauZihui GeDaniel MasseyDan PeiJennifer YatesPublished in: CoNEXT (2010)
Keyphrases
- quality management
- ip networks
- service quality
- root cause analysis
- quality of service
- data quality
- network resources
- quality assessment
- service providers
- fuzzy theory
- network management
- decision support
- web services
- project management
- water quality
- root cause
- human factors
- real time
- network security
- network design
- mobile networks
- user satisfaction
- communication networks
- information systems
- ad hoc networks
- electronic commerce
- systems development
- neural network
- literature review
- decision support system
- quality improvement
- social networks
- databases