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Make-or-buy service capacity decision in a supply chain providing after-sales service.
Gang Li
Feng Feng Huang
T. C. E. Cheng
Quan Zheng
Ping Ji
Published in:
Eur. J. Oper. Res. (2014)
Keyphrases
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supply chain
supply chain management
decision making
customer service
web services
capacity planning
cost savings
quantity discount
supplier selection
service level
service quality
inventory control
heavy traffic
lead time
multistage
bullwhip effect
uncertain demand
operating costs
decision makers