Loyalty in Online Communities.
William L. HamiltonJustine ZhangCristian Danescu-Niculescu-MizilDan JurafskyJure LeskovecPublished in: CoRR (2017)
Keyphrases
- online communities
- content analysis
- social networks
- online shopping
- customer satisfaction
- social media
- competitive advantage
- service quality
- potential customers
- social influence
- virtual communities
- social networking
- online social networks
- social norms
- social interaction
- online learning communities
- image classification
- video sequences
- social web
- similarity measure