An Empirical Study on Multi-dimensional Sentiment Analysis from User Service Reviews.
Samatcha ThanangthanakijEakasit PacharawongsakdaNattapong TongtepPakinee AimmaneeThanaruk TheeramunkongPublished in: KICSS (2012)
Keyphrases
- sentiment analysis
- multi dimensional
- online reviews
- product reviews
- opinion mining
- sentiment classification
- product features
- text classification
- sentence level
- customer reviews
- user interface
- multi aspect
- micro blog
- text mining
- relevance feedback
- user profiles
- natural language processing
- user satisfaction
- positive and negative
- user preferences
- user interaction
- public opinion
- collective classification
- high dimensional
- association rules