Perceived Benefits, Risks and Trust on Online Shopping Festival.
Yuan XuTristan W. ChongTomas KrilaviciusKa Lok ManPublished in: ICIST (2015)
Keyphrases
- online shopping
- purchase intention
- customer satisfaction
- online consumer
- service quality
- internet shopping
- consumer behavior
- online retailers
- user satisfaction
- shopping behavior
- personal information
- satisfaction degree
- mobile commerce
- privacy concerns
- perceived risk
- internet usage
- user acceptance
- databases
- trust model
- product descriptions
- user centric
- theory of planned behavior
- third party
- information systems