The determinants of satisfaction with e-banking.

Francisco J. Liébana-Cabanillas Francisco Muñoz-Leiva Francisco Rejón-Guardia

Published in: Ind. Manag. Data Syst. (2013)

Keyphrases

service quality
customer satisfaction
user satisfaction
service providers
electronic commerce
expert systems
database
neural network
learning algorithm
social networks
multimedia
website
information technology
statistically significant
user information satisfaction