Basic Approaches for the Evaluation of IT-Investments in E-Government: A Literature Review.
Wolfgang PalkaYigitel GülümserMarlen JurischPetra WolfHelmut KrcmarPublished in: EGOV/ePart Ongoing Research (2013)
Keyphrases
- e government
- literature review
- electronic government
- public sector
- government services
- developing countries
- digital government
- case study
- information technology
- current issues
- government organizations
- public administration
- government agencies
- inter organizational
- service delivery
- design science
- federal government
- evaluation model
- information sharing
- software development
- knowledge management