Improving Customer Decisions using Product Reviews - CROM - Car Review Opinion Miner.
Maciej DabrowskiThomas ActonPrzemyslaw JarzebowskiSeán O'RiainPublished in: WEBIST (1) (2010)
Keyphrases
- product reviews
- sentiment analysis
- opinion mining
- online reviews
- product features
- customer reviews
- user generated
- sentiment classification
- customer satisfaction
- online product reviews
- consumer reviews
- information sources
- user generated content
- electronic commerce
- sentence level
- opinion words
- text classification
- sentiment polarity