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Effects of conflicting aggregated rating on eWOM review credibility and diagnosticity: The moderating role of review valence.

Lingyun QiuJun PangKai H. Lim
Published in: Decis. Support Syst. (2012)
Keyphrases
  • online reviews
  • real time
  • recommender systems
  • collaborative filtering
  • computational models
  • product reviews