Shifting Role of Customer from Recipient To Partner of Care In Healthcare Organization
Muhammad AnshariMohammad Nabil AlmunawarPublished in: CoRR (2013)
Keyphrases
- health care
- information systems
- home care
- long term
- medical care
- patient care
- health information systems
- competitive environment
- information technology
- electronic commerce
- customer satisfaction
- health insurance
- marketing strategies
- healthcare systems
- healthcare delivery
- health information
- customer service
- clinical trials
- website