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Impact of IT Service Provider Process Capabilities on Service Provider Performance: An Empirical Study.
Matthew Swinarski
Rajiv Kishore
H. Raghav Rao
Published in:
HICSS (2006)
Keyphrases
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service providers
web services
cloud computing
service compositions
end users
service quality
service provision
data mining services
database
metadata
incident management
multimedia
digital libraries
data sources
data management
information systems
data mining