Business customer communities and knowledge sharing: exploratory study of critical issues.
Pablo EratKevin C. DesouzaAnja Schäfer-JugelMonika KurzawaPublished in: Eur. J. Inf. Syst. (2006)
Keyphrases
- knowledge sharing
- customer knowledge
- knowledge management
- knowledge transfer
- knowledge management systems
- inter organizational
- e learning
- electronic commerce
- databases
- share knowledge
- transaction cost economics
- social capital
- organizational learning
- information sharing
- tacit knowledge
- information exchange
- incentive mechanism
- software engineering
- social software
- sharing knowledge
- driving forces
- case study