Profiling your Customers using Bayesian Networks.
Paola SebastianiMarco RamoniAlexander CreaPublished in: SIGKDD Explor. (2000)
Keyphrases
- bayesian networks
- learning bayesian networks
- structure learning
- customer satisfaction
- probabilistic inference
- service providers
- probabilistic reasoning
- conditional independence
- inference in bayesian networks
- graphical models
- incomplete data
- customer preferences
- bayesian network classifiers
- expert knowledge
- probabilistic model
- probability distribution
- parameter learning
- call center
- customer service
- marketing strategies
- potential customers
- neural network
- random variables
- naive bayes
- single server
- bayesian belief networks
- mobile devices
- diagnostic reasoning
- information systems