Help-Seeking in Communities of Practice: Design and Evaluation of a Help System Supporting Knowledge Sharing.
Nicolae NistorSilke SchwormMatthias WernerPublished in: EC-TEL (2011)
Keyphrases
- knowledge sharing
- knowledge management
- knowledge transfer
- story telling
- information sharing
- learning community
- information exchange
- knowledge exchange
- organizational learning
- social software
- social capital
- case study
- share knowledge
- incentive mechanism
- sharing knowledge
- e learning
- statistically significant
- learning outcomes
- design process
- knowledge creation