The Legitimacy Gap Between IS Professionals and Users.
Michel KeableMaurice LandryClaude BanvillePublished in: Commun. ACM (1998)
Keyphrases
- information systems
- user interaction
- user interface
- end users
- neural network
- user groups
- information technology
- collaborative filtering
- information access
- user experience
- social media
- recommender systems
- databases
- expert systems
- user profiles
- computer science
- user satisfaction
- information seeking
- search engine
- user requirements
- data mining
- user studies
- software engineers
- computer users