Automated Content Analysis: A Sentiment Analysis on Malaysian Government Social Media.
Siti Salwa Bt HasbullahDiana MaynardRita Zaharah Wan-ChikFarahwahida MohdMyzan Bt NoorPublished in: IMCOM (2016)
Keyphrases
- content analysis
- sentiment analysis
- social media
- social media content
- opinion mining
- public opinion
- text classification
- sentiment classification
- collaborative learning
- sentence level
- computer supported collaborative learning
- multi aspect
- user generated
- online reviews
- online discussion
- e government
- text mining
- online communities
- product features
- natural language processing
- discussion forums
- social networks
- video content
- product reviews
- learning environment
- user generated content
- databases
- knowledge management
- sentiment lexicon
- information retrieval