Report in ISDO '00: The CAiSE*00 Workshop on Infrastructures for Dynamic Business-to-Business Service Outsourcinga.
Heiko LudwigPaul W. P. J. GrefenPublished in: SIGMOD Rec. (2000)
Keyphrases
- telecommunications industry
- business models
- electronic commerce
- business processes
- mission critical
- information systems
- virtual organization
- service delivery
- knowledge management
- business process
- decision making
- dynamic environments
- business intelligence
- data mining
- enterprise systems
- service management
- customer service
- business rules
- business applications
- competitive advantage
- selected papers
- business environment
- steady state
- online services
- service providers
- software engineering
- return on investment
- service provision
- marketing campaigns
- electronic business
- website
- enterprise application integration