An investigation of satisfaction when using a voice-synchronous GDSS in dispersed meetings.
Kimberly CassTimothy J. HeintzKate M. KaiserPublished in: Inf. Manag. (1992)
Keyphrases
- support systems
- user satisfaction
- information systems
- user information satisfaction
- risk management
- service quality
- customer satisfaction
- text to speech
- decision support system
- meeting scheduling
- speaker diarization
- interactive voice response
- database
- voice and data services
- floor control
- asynchronous communication
- learning systems
- electronic commerce
- decision making
- artificial intelligence