This computer responds to user frustration: Theory, design, and results.

Jonathan Klein Youngme Moon Rosalind W. Picard

Published in: Interact. Comput. (2001)

Keyphrases

user interface
design process
user experience
end users
user feedback
user centered
user satisfaction
artificial intelligence
case study
expert systems
relevance feedback
information retrieval systems
human computer interaction
design principles
conceptual framework
engineering design