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The Effect of Choice and Announcement Duration on the Estimation of Telephone Hold Time.
Philip T. Kortum
Randolph G. Bias
Benjamin A. Knott
Robert G. Bushey
Published in:
Int. J. Technol. Hum. Interact. (2008)
Keyphrases
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neural network
estimation algorithm
data sets
email
parameter estimation
robust estimation
real world
multi agent
data structure
probabilistic model
estimation error
accurate estimation
negative impact