Times to Service Completion and Abandonment in the M/M/m Preemptive LCFS Queue with Impatient Customers.
Hideaki TakagiPublished in: QTNA (2016)
Keyphrases
- single server queue
- heavy traffic
- arrival rate
- steady state
- service times
- queue length
- priority queue
- call center
- asymptotically optimal
- arrival process
- queueing networks
- traffic intensity
- poisson arrivals
- single server
- finite buffer
- fluid model
- queueing model
- service rates
- arrival and service rates
- customer classes
- long run
- queueing systems
- service systems
- queue size
- processor sharing
- scheduling problem
- poisson process
- markov chain
- holding cost
- scheduling algorithm
- waiting times
- state dependent
- stationary distribution
- lower bound
- flow control
- customer service
- service level
- service quality
- single machine
- processor sharing queue