The Moderating Role of Perceived Effectiveness of Provider Recommendations on Consumers' Satisfaction, Trust, and Online Repurchase Intention.
Hongpeng WangRong DuShizhong AiZhe ChiPublished in: HCI (23) (2015)
Keyphrases
- online consumer
- consumer trust
- consumer reviews
- user satisfaction
- perceived risk
- internet shopping
- continuance intention
- technology acceptance
- user acceptance
- service quality
- social media
- influence factors
- behavioral intention
- online retailers
- online markets
- customer satisfaction
- perceived usefulness
- online gaming
- theoretical and practical implications
- trust propagation
- online learning
- consumer behavior
- social networks
- negative impact
- group buying
- structural equation modeling
- technology acceptance model
- online stores
- theory of planned behavior
- shopping behavior
- factors influencing
- recommender systems
- information systems