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Handing a Hybrid Multicriteria Model for Choosing Specialists to Analyze Application Management Service Tickets.

Karla Krupskaia Ferreira LimaPlácido Rogério PinheiroMarum Simão Filho
Published in: RIIFORUM (2019)
Keyphrases
  • management system
  • computational model
  • high level
  • decision support
  • statistical model
  • information systems
  • decision making
  • probabilistic model
  • probability distribution
  • multi criteria